Frontline Associates Supported Tenancies are a support work team based in Worthing, West Sussex, providing our services throughout Sussex. First and foremost, we support adults with additional needs to maintain full participation in society and their local communities. We provide person centred support enabling people to progress, recover, grow and develop.
We provide person centred support enabling people to progress, recover, grow and develop. Currently our team consists of Aby, Andy, Chris, Emilia, Emily, Hayley, Joleen, Jack, Katrina, Leah, Matej, Pippa and Rachael.
All of our team are interconnected 24/7 through our 128 bit encryption secured, password and email protected cloud based system, which is stored and backed up to 3 locations. This enables exceptional provision of service delivery ensuring maximum time is spent interacting with customers. Enabling a data storage system at all of our support workers finger tips in real time ensuring our customers needs are delivered as efficiently and effectively as possibly. Real time CCTV footage of outside all of our shared houses is accessible any time from our mobile devices, further ensuring safety and security, at the request of our customers. Keeping interconnected.
Our Service provision is complete and comprehensive with a felxible 'can do' needs led approach. We will ensure all benefits and entitlements are acquired including housing benefit, employment support allowance, disability living allowance, community care grants and any other relevant entitlements to the individual.
Frontline Associates Supported Tenancies look out for the welfare of our team by offering to fund the use of any counselling or therapy sessions from Richard Berry to help with any welfare issues they may want to talk about. These sessions will be individual and confidential to anyone who wishes to use them. Richard is a psychotherapist, counselor, hypnotherapist and paramedic. He is currently working for Stepping Stones but is able to work independently from them to provide exclusively to our team.
At Frontline Associates Supported Tenancies we make sure all psychological and physical health care needs are accessed including health action planning, doctors, dentist and family planning. All customers will have individualised Support Plans, Wellness Recovery Action Plans, Hospital Passports and a My Life and Future Document.
We always ensure that time is available for generalised counselling and all activities that the customer chooses to do.
We will provide support, advice and guidance around banking, budgeting, utility bill payment, debt management, food and clothes shopping, housework, personal hygiene, relationship support and tenancy management. We also offer advice and guidance on all issues related to living independently with support in the community.
We enable people to access work and training through local employers and colleges and making referrals to Work Aid. We also have our own in-house 'Work Placement Scheme' where customers can have the opportunity to work either voluntarily or paid, under supervision in a safe and controlled environment, giving them skills and knowledge in different fields of work.
We assist and support trips and activities including, powerboat trips in the Solent, day trips to Butlins, Chessington trips, Thorpe Park trips, bowling, pool competitions, sponsored walks, frequenting local cafes restaurants and pubs. We also facilitate and arrange holidays for our customers, with a successful recent group trips to Tenerife, Disneyland Paris, Bulgaria, and Centre Parcs.
Frontline Associates Supported Tenancies support workers also offer a weekly 'workshop' where customers can come along to socialise and interact with friends and to learn new skills such as, cooking, baking, sewing, making cards, making decorations, creating art for show in shared houses and many more activities.
Frontline Associates Supported Tenancies also offer a long-running and successful weekly Coffee Morning where all customers and 'friends of frontline' are invited to attend. We have regular visits from PCSO's and local emergency services to educate everyone on keeping safe within the home and community. Our Coffee Morning's are also a great opportunity for service users to communicate and socialise with each other and creates an effective self-supporting network.
We provide high quality diverse housing solutions to meet the needs of all people. In particular... learning disabled, vulnerable adults, parent and child, asylum seekers, care leavers and adults with mental health.
We work with people first and foremost to support them to maintain full participation in society and their local communities.
Providing needs led person centered support enabling people to progress, recover, grow and develop.
We assist and support trips and
activities including, powerboat trips in the
Solent, day trips to Butlins, Chessington
trips, Thorpe Park trips, bowling, pool
competitions, sponsored walks, frequenting
local cafes restaurants and pubs.
Our Coffee Morning's are also a great opportunity for service users to communicate and socialise with each other and creates an effective self-supporting network.
Frontline now provide supported holidays to all customers that wish to attend. We have had successful trips to Tenerife, Bulgaria, Disneyland Paris and Centre Parcs. Our holidays are planned by Pippa and Rachael who are our Holiday and Activity co-ordinators.
Currently our team consists of Aby, Andy, Chris, Emilia, Emily, Hayley, Joleen, Jack, Katrina, Leah, Matej, Pippa and Rachael
Aby has been on the team for 3 years. She has successfully completed her NVQ 3 in Health and Social Care and is currently helps to facilitate our service user committee meetings.
Andy has NVQ level 4, 5 and RMA in Health and Social Care. Andy has 25 years experience within a Health and Social Care setting including, mental health services, learning disability and children’s services. Andy started Frontline Associates Supported Tenancies in 2003 with wife Jax Freeman.
Chris was a volunteer for Frontline back in 2008. He has re joined the team in 2017 as team leader having gained 10 years experience as a Police constable for Sussex Police working in areas such as vulnerable adults, safeguarding, mental health, missing persons and investigations. Chris is completing his NVQ level 5 Diploma in Leadership and also has a qualification in children’s safeguarding.
Emilia has completed NVQ levels 2 and 3 in Health and Social Care. Emilia has successfully run our cooking clubs for a number of years and is also responsible for our gardening club and maintaining our new sensory garden.
Emily started Frontline doing work experience 15 years ago and is now qualified with NVQ level 3 and 4 in Health and Social Care. Emily is responsible for running our social media pages and is one of our events managers.
Hayley is NVQ level 3 trained in Health and Social Care and has recently completed her certificate in working with adults with mental health. Hayley runs our Workshops and Coffee mornings.
Joleen has been a support worker for over 10 years and has experience working in many sectors such as mental health, youth support, homelessness, vulnerable people and learning disabilities. Joleen has a level 2 qualifications in British sign language, NVQ level 3 in health and social care and level 2 NVQ in Mental Health. Jo is responsible for fire safety and health and safety at Frontline.
Jack joined the team in June 2019.
Jack has worked with adults with additional needs for the last seven years in a theatre and music setting, Providing music and theatre workshops as an environment for adults and children with additional needs to express themselves. Jack has completed recent training in understanding Autism and will be working towards his NVQ level 5 in Health and Social car next year.
Katrina joined our team in October 2019. Katrina has experience working in nursing care for 3 years. Katrina also has experience working out in the community doing home care and as a personal assistant. She has successfully completed her NVQ level 2 in health and social care and is soon to begin working towards her level 3..
Senior Support worker Leah has over 10 years experience as a support worker and a senior care assistant. She has completed her NVQ level 3 in Health and Social Care and has recently completed a short course on working with adults with mental health. Leah is responsible for workshops and is our sexual health and wellbeing advisor.
Matej is currently completing his NVQ level 5 qualification in leadership in health and social care. Matej has a teaching masters degree and was a retained fire fighter in his home country of Slovakia. Matej uses this experience at Frontline as our fire safety advisor and health and safety.
Pippa has graduated with BA (Hons) degree. She has successfully completed her Level 5 NVQ for leadership in health and social care. Pippa has previously worked as a teaching assistant at a local SEND school and has completed research regarding support for parents of children with ASD.
Rachael has previously worked in dementia care for 4 years. She has successfully completed her level 5 NVQ for leadership in Health and Social Care and is responsible for our Monday cooking club, activity planner and also organises Frontline Supported Holidays.
“I love coming to Frontline’s Workshop, I always enjoy learning new things and seeing my friends. I love seeing all of the staff they are really nice and lovely!” Jo
“I like staff being helpful and being nice, seeing my friends and seeing staff, workshops, coffee mornings and stuff and being happy not sad.” Rainey
“I love having good laughs with the staff and all the trips we did.” Ben
“The support workers have been a great help to me, and have been very helpful and caring and are lovely and nice and are nice people to have around.” Chris
“Frontline helped me with my money problems and made me feel more happy.” Helen
“Frontline had a nice flat for me to live in am really happy I got my own flat now, thank you for your help. I don’t know what I would do without them” Helen
“Your staff have been fantastic at working with me and getting things turned around for clients. Can you please feed this back in your general staff meetings/supervision records as they have all worked hard. I’ll be feeding back the positive work to commissioning also." West Sussex County Council Social Worker
Why not get in touch and find out what we can do for you?